General Terms and Conditions
Lucky Charm Egghead NFTs and
Lucky Charm Egghead NFT Packages with Fine-Art Print
These General Terms and Conditions govern the use of Lucky-Charm-Eggheads.com, the direct minting of Lucky Charm Egghead NFTs, and the purchase of Lucky Charm Egghead NFT packages through the online shop.
A Lucky Charm Egghead NFT package purchased through the online shop includes:
- the next available Lucky Charm Egghead NFT in the predetermined sequence
- one physical Fine-Art Print depicting the corresponding Lucky Charm Egghead NFT
The purchaser cannot select a particular character, token number, visual combination, attribute, or position within the sequence.
Independent artworks and Fine-Art Editions created within Eggheads.World, including Single Edition and Limited Edition Fine-Art Prints, are offered and regulated separately on Eggheads.World.
1. Provider
The provider and contractual partner is:
Ugauga GmbH
Zurich, Switzerland
Email: info@ugauga.ch
Ugauga GmbH develops the Lucky Charm Eggheads and Eggheads.World projects through the Ugauga artist collective.
Ugauga® is a registered trademark in Switzerland.
Ugauga GmbH is part of the H+M MEDIA Group.
2. Scope
These General Terms and Conditions apply to:
- the use of Lucky-Charm-Eggheads.com
- the direct minting of Lucky Charm Egghead NFTs
- the purchase of Lucky Charm Egghead NFT packages through the online shop
- the minting or transfer of NFTs purchased through the online shop
- the production and delivery of the Fine-Art Print included with a shop purchase
- related payments, wallet connections, deliveries, and blockchain transactions
- additional offers that expressly refer to these Terms and Conditions
These Terms and Conditions do not govern independent artworks or Fine-Art Editions offered through Eggheads.World.
By submitting an order or confirming a minting transaction, the purchaser accepts the version of these Terms and Conditions applicable at that time.
Mandatory consumer rights remain unaffected.
3. The Collection
The project is based on a complete collection of 10,000 individual digital characters created through visual elements, PixelDNA, algorithmic variation, chance, and artistic interpretation.
All 10,000 digital characters already exist within the collection.
A character becomes a Lucky Charm Egghead when it is minted on the Ethereum Mainnet. The minting transaction gives the character a documented place on the blockchain and brings it into the continuing artistic universe of Eggheads.World.
The characters are minted in a predetermined sequence. The next available character in this sequence is assigned to each successful minting or qualifying shop purchase.
The purchaser cannot choose, reserve, exchange, or request a particular character, token number, visual combination, attribute, or position within the sequence.
The number of minted Lucky Charm Eggheads, their availability, and the displayed project statistics may change continuously.
4. Ways to Acquire a Lucky Charm Egghead
4.1 Direct Minting
The next available digital character in the predetermined sequence may be minted through the supported blockchain function.
The purchaser pays:
- the displayed minting price
- the applicable Ethereum network fees
The minting process assigns the next available character in the sequence. The identity and visual appearance of the character cannot be selected by the purchaser.
A physical print is included only where this is expressly stated in the respective offer.
4.2 Purchase Through the Online Shop
The next available and not yet minted character in the predetermined sequence may be acquired through the online shop.
The shop purchase includes:
- the next available Lucky Charm Egghead NFT in the predetermined sequence
- one physical Fine-Art Print depicting the corresponding Lucky Charm Egghead NFT
The character is assigned according to the same predetermined sequence used for the collection. The purchaser cannot select a particular character, token number, appearance, attribute, or rarity.
The NFT is minted or transferred to the Ethereum wallet provided or connected by the purchaser.
The included Fine-Art Print is a physical representation of the purchased NFT. It is neither an Eggheads.World Single Edition Fine-Art Print nor an Eggheads.World Limited Edition Fine-Art Print.
Part I: Lucky Charm Egghead NFTs
5. Definition of a Lucky Charm Egghead NFT
A Lucky Charm Egghead NFT is a blockchain-based token associated with a specific character from the collection.
The NFT is registered through a smart contract on the Ethereum Mainnet and identified through its token identifier and publicly accessible blockchain record.
The NFT documents the blockchain-based connection between the token and the associated character.
The NFT does not constitute a company participation, share, bond, deposit, collective investment, or ownership interest in Ugauga GmbH.
6. Direct Minting
A character becomes a Lucky Charm Egghead when the minting transaction has been successfully confirmed on the Ethereum Mainnet.
The minting process assigns the next available character in the predetermined sequence.
The purchaser cannot select:
- a particular character
- a token number
- a visual combination
- an attribute
- a rarity
- a position within the sequence
Direct minting generally requires:
- a compatible Ethereum wallet
- MetaMask or another supported wallet
- sufficient ETH for the displayed minting price
- sufficient ETH for the applicable Ethereum network fees
- confirmation of the transaction within the wallet
- successful execution of the smart-contract transaction
The purchaser is responsible for verifying the wallet address, Ethereum network, transaction details, minting price, and estimated network fee before confirming the transaction.
7. Shop Purchase and NFT Assignment
When a Lucky Charm Egghead NFT package is purchased through the online shop, the next available character in the predetermined sequence is assigned to the order.
The assignment is based on the sequence at the time the order is accepted and processed.
The purchaser cannot request or reserve another character before or after the assignment.
A character may be assigned to another transaction where:
- an earlier minting transaction is confirmed first
- an earlier shop order is accepted first
- the purchaser’s payment is delayed or rejected
- the order cannot be completed
- a technical or legal review is required
The definitive character is the character connected to the successfully minted or transferred NFT.
8. NFT Transfer for Shop Purchases
The purchaser must provide or connect a compatible Ethereum wallet to receive the NFT included with a shop purchase.
The purchaser is responsible for verifying the receiving wallet address.
The successful transfer of the NFT to the wallet address supplied or confirmed by the purchaser fulfils the NFT-transfer obligation of Ugauga GmbH.
Ugauga GmbH is not responsible for a transfer to an incorrect, inaccessible, incompatible, or third-party wallet address supplied or confirmed by the purchaser.
The NFT may be minted or transferred:
- after full and final payment
- after any applicable withdrawal or cancellation period
- after delivery or acceptance of the physical Fine-Art Print
- at another time communicated during the purchase process
Ugauga GmbH may postpone the NFT transfer while a payment dispute, chargeback, refund request, fraud review, legal review, security issue, or technical problem remains unresolved.
9. MetaMask and Wallet Security
MetaMask is an independent external wallet service and is not operated or controlled by Ugauga GmbH.
The purchaser is responsible for:
- installing and configuring the wallet correctly
- selecting the correct Ethereum network
- protecting the wallet password
- protecting the private key
- protecting the Secret Recovery Phrase or seed phrase
- maintaining access to the receiving wallet
- verifying all transaction details
- using secure and compatible devices and software
Ugauga GmbH never requests or stores private keys, wallet passwords, seed phrases, or Secret Recovery Phrases.
This information must never be sent to Ugauga GmbH or entered into a form on Lucky-Charm-Eggheads.com.
Ugauga GmbH cannot restore access to an external wallet or recover an NFT where access credentials, private keys, recovery phrases, or access to the receiving address have been lost.
10. Ethereum Network and Smart Contracts
Minting and NFT transfers take place through the Ethereum Mainnet and its participating network infrastructure.
The purchaser acknowledges the technical characteristics and risks of blockchain transactions, including:
- publicly visible wallet and transaction information
- variable network fees
- network congestion
- processing delays
- technical interruptions
- wallet or interface failures
- smart-contract risks
- changes to blockchain infrastructure
- the general irreversibility of confirmed transactions
A transaction confirmed on the Ethereum Mainnet cannot normally be reversed, modified, or deleted by Ugauga GmbH.
A failed or rejected transaction does not result in the minting or transfer of a Lucky Charm Egghead NFT.
Ethereum network fees are determined by the network and cannot be refunded by Ugauga GmbH, including where a transaction fails, is rejected, is delayed, or is cancelled within the wallet.
11. Minting Availability and Sequence
Minting may be temporarily suspended, restricted, changed, or discontinued for technical, artistic, legal, security, or operational reasons.
Ugauga GmbH may introduce:
- minting limits
- wallet limits
- temporary pauses
- allowlists
- reservation periods
- promotional conditions
- modified minting prices
- technical updates
The conditions displayed for the respective minting phase apply.
Lucky Charm Eggheads are assigned according to the predetermined sequence of the collection.
The sequence is determined by the project and cannot be changed by the purchaser.
There is no entitlement to:
- select a character
- skip a character
- choose a token number
- reserve a later character
- request a particular appearance
- exchange the assigned character
- receive a specific visual attribute or rarity
12. Failed or Incomplete Transactions
Where a direct minting transaction fails or is not confirmed on the Ethereum Mainnet, no Lucky Charm Egghead is assigned to the purchaser.
Another successful transaction may mint the next available character before the purchaser completes a new transaction.
A character displayed as next in the sequence is therefore not reserved until the relevant minting transaction has been successfully confirmed or the relevant shop order has been accepted and processed.
13. Secondary Market Transactions
Lucky Charm Egghead NFTs may be transferred or offered through compatible external marketplaces.
External marketplaces operate independently and may impose their own:
- terms and conditions
- transaction fees
- royalty arrangements
- wallet requirements
- verification processes
- trading restrictions
- privacy practices
Ugauga GmbH is not the contractual partner for a transaction concluded exclusively between third parties on an external marketplace.
Users are responsible for verifying:
- the authenticity of the NFT
- the correct smart-contract address
- the token identifier
- the seller’s authority
- the marketplace used
- the transaction details
Prices, offers, transaction volumes, and valuations shown on external marketplaces are determined by third parties.
14. NFT Ownership and Intellectual Property
The lawful holder of a Lucky Charm Egghead NFT controls the blockchain token through the corresponding wallet.
The NFT holder may:
- hold the NFT
- display the associated artwork for personal purposes
- transfer or resell the NFT through compatible technical systems
- refer to themselves as the holder of the NFT
The acquisition of the NFT does not transfer copyright, trademark rights, design rights, reproduction rights, commercial exploitation rights, licensing rights, or other intellectual property rights in the associated character or artwork.
All artistic and intellectual property rights remain with Ugauga GmbH, Ugauga, or the respective rights holder.
Prior written permission is required to:
- reproduce the artwork commercially
- produce or sell merchandise
- create commercial derivative works
- license the artwork to third parties
- use the artwork as a company logo or trademark
- use the artwork in commercial advertising
- modify and commercially distribute the artwork
- imply an official partnership, endorsement, representation, or authorization
Personal and non-commercial display of the associated artwork is permitted provided that the artwork, project, and rights holders are represented accurately.
15. Artistic Development
Ugauga may create stories, interpretations, physical artworks, Fine-Art Editions, exhibitions, animations, installations, publications, collaborations, and other artistic works inspired by a Lucky Charm Egghead.
The artistic direction remains with Ugauga and Eggheads.World.
NFT ownership provides no decision-making rights concerning:
- future artworks
- artistic interpretations
- titles
- stories
- exhibitions
- edition types or sizes
- production methods
- pricing
- distribution
- collaborations
- cultural, social, or ecological contributions
16. Five-Percent Art-Sale Participation
As a gesture of appreciation, the Eggheads.World Supporter connected to a Lucky Charm Egghead may receive 5% in ETH from a qualifying sale of an artwork created specifically from that Lucky Charm Egghead.
Unless otherwise stated for a particular artwork, the calculation is based on the net artwork sales price actually received by Ugauga GmbH after deduction of:
- value added tax and comparable taxes
- discounts
- delivery and shipping charges
- customs duties and import charges
- insurance costs
- payment processing costs
- marketplace fees
- blockchain and network fees
- refunds
- chargebacks
- other direct transaction-related third-party costs
The eligible recipient is generally the wallet holding the relevant Lucky Charm Egghead NFT when the qualifying artwork sale has been completed and fully paid.
Blockchain records and the internal sales documentation of Ugauga GmbH are used to determine the eligible wallet.
17. Conditions of the Five-Percent Participation
The five-percent participation:
- applies only to qualifying artwork sales expressly connected to the relevant Lucky Charm Egghead
- arises after Ugauga GmbH has received final payment
- is subject to the expiry of applicable refund, cancellation, and chargeback periods
- is paid in ETH to the eligible wallet address
- may be combined with future payments where an immediate payment would be disproportionate because of network fees
- may be delayed where ownership, identity, transaction, sanctions, legal, tax, fraud, or security checks are required
- provides no decision-making rights concerning the artwork, sale, price, purchaser, production, or artistic development
The NFT holder is responsible for maintaining access to the eligible wallet and ensuring that the wallet can receive ETH.
Where payment cannot be completed because the wallet is inaccessible, incompatible, restricted, sanctioned, or technically unable to receive the payment, Ugauga GmbH may retain the amount until a lawful and technically practicable solution is available.
18. Nature of the Five-Percent Participation
The five-percent participation is connected exclusively to qualifying artwork sales based on an individual Lucky Charm Egghead.
It does not constitute:
- a guaranteed payment
- interest
- a dividend
- a share in Ugauga GmbH
- a share in the overall revenue or profit of Eggheads.World
- a deposit
- a collective investment
- an investment recommendation
- a guaranteed return
- a promise that an artwork will be produced or sold
- a guarantee that the NFT will increase in value
A particular Lucky Charm Egghead may never become the basis of a qualifying artwork sale.
The timing, number, artistic form, availability, price, and sale of future artworks cannot be predicted or guaranteed.
The recipient is responsible for assessing and fulfilling personal tax, accounting, regulatory, and reporting obligations connected to receiving ETH.
19. NFT Value and Market Risk
Lucky Charm Egghead NFTs are artistic digital collectibles.
Their market value may rise, fall, or disappear. Ugauga GmbH provides no guarantee regarding:
- market value
- price development
- resale opportunities
- marketplace availability
- liquidity
- demand
- exchange rates
- future technological compatibility
- future tax or regulatory treatment
Purchasers are responsible for making their own assessment before minting, purchasing, holding, transferring, or selling an NFT.
Statements concerning the artistic concept, long-term project development, exhibitions, physical artworks, or future possibilities are not financial forecasts or investment recommendations.
Part II: Lucky Charm Egghead NFT Packages with Fine-Art Print
20. Definition of the Shop Package
A Lucky Charm Egghead NFT package purchased through the online shop combines:
- the next available Lucky Charm Egghead NFT in the predetermined sequence
- one physical Fine-Art Print depicting the same Lucky Charm Egghead NFT
The Fine-Art Print is an additional physical component of the NFT purchase.
It is not an independent artwork edition from Eggheads.World and does not belong to the Eggheads.World Single Edition or Limited Edition Fine-Art Print programme.
21. Character Assignment for Shop Purchases
The next available character in the predetermined sequence is assigned to the shop order.
The purchaser cannot select, reserve, preview, replace, or exchange the assigned character.
Images of Lucky Charm Eggheads shown elsewhere on the website, on social media, in catalogues, or in project communication are illustrative examples and do not represent a choice of characters available through the shop.
The character finally connected to the minted or transferred NFT determines the image used for the included Fine-Art Print.
22. Fine-Art Print Specification
The applicable product page describes the Fine-Art Print included with the NFT package.
The description may include:
- print dimensions
- paper dimensions
- orientation
- printing technique
- paper type
- production method
- accompanying documentation
- estimated production time
- delivery information
Unless another specification is displayed on the product page, the Fine-Art Print is produced as an archival-quality Giclée print on Hahnemühle William Turner matt 310g paper.
The product description displayed at the time of the order forms part of the contractual specification.
23. Nature and Use of the Included Fine-Art Print
The Fine-Art Print depicts the Lucky Charm Egghead NFT assigned to and acquired through the online shop.
The purchaser acquires ownership of the delivered physical object.
The purchaser may:
- display the print privately
- photograph it for personal and non-commercial purposes
- resell or give away the physical object
Copyright and all other intellectual property rights remain with Ugauga GmbH, Ugauga, or the respective rights holder.
Prior written permission is required for:
- commercial reproduction
- merchandising
- licensing
- commercial derivative use
- advertising use
- the sale of reproductions
- commercial publication of the image
24. Production
The Fine-Art Print may be produced after the NFT has been assigned and the order has been accepted and paid.
Estimated production times are provided in good faith and may be affected by:
- artistic and technical quality control
- paper or material availability
- printing capacity
- payment verification
- holidays
- transport delays
- events beyond the reasonable control of Ugauga GmbH
Artistic and technical quality control takes priority over estimated completion dates.
25. Paper, Colour, and Production Variations
Fine-art paper has an individual surface, texture, and fibre structure.
Reasonable variations may arise from:
- paper texture and fibre structure
- printing and finishing
- trimming
- screen and monitor settings
- colour profiles
- browser rendering
- device characteristics
- ambient lighting
These characteristics form part of the physical nature of the Fine-Art Print and do not constitute defects.
26. Order Process
The presentation of a product on the website is an invitation to submit an order and does not itself constitute a binding offer.
The purchaser submits a binding order by completing the checkout process and activating the order button.
An automated order acknowledgement confirms receipt of the order. It does not necessarily constitute final acceptance.
The contract is concluded when Ugauga GmbH:
- expressly confirms the order
- assigns the next available character to the order
- begins production
- confirms shipment
- mints or transfers the NFT
- otherwise begins fulfilment of the order
Ugauga GmbH may reject or cancel an order before acceptance where:
- no character is available for assignment
- the next character in the sequence has already been minted through an earlier transaction
- a pricing, availability, or technical error occurred
- payment cannot be verified
- the order appears fraudulent
- legal or sanctions restrictions apply
- delivery is not possible
- fulfilment would be unlawful or unreasonable
Where the next character has already been assigned through an earlier transaction, the following available character in the sequence may be assigned to the order.
Payments already received for a rejected order will be refunded through the original payment method where practicable.
27. Prices and Payment
The applicable price is displayed during checkout.
The final checkout amount may include:
- the Lucky Charm Egghead NFT
- the included Fine-Art Print
- applicable taxes
- shipping and packaging
- insurance
- other expressly disclosed costs
Payments through the online shop are processed using WooPayments and its payment infrastructure partners.
Available payment methods are displayed during checkout.
Payments may be subject to authorization, identity verification, fraud prevention, security checks, payment-provider terms, card-network rules, and transaction limits.
Ugauga GmbH may delay character assignment, production, delivery, minting, or NFT transfer until full and final payment has been received.
The purchaser is responsible for supplying accurate payment information and using an authorized payment method.
28. Delivery
The Fine-Art Print is delivered to the address entered during checkout.
The purchaser is responsible for providing a complete and correct delivery address and ensuring that the shipment can be accepted.
Delivery periods are estimates unless expressly confirmed as binding.
Ugauga GmbH may use external postal, courier, logistics, fulfilment, customs, and insurance providers.
For international deliveries, the purchaser may be responsible for:
- import taxes
- customs duties
- customs clearance costs
- handling charges
- brokerage fees
- local taxes
- import documentation
These costs are determined by the destination country and are not controlled by Ugauga GmbH.
A refusal to pay import charges or accept a shipment does not automatically create a right to a full refund. Return, storage, customs, handling, insurance, and additional transport costs may be deducted where legally permitted.
29. Transfer of Risk
Risk relating to the physical delivery passes in accordance with the mandatory law applicable to the transaction.
Where Swiss law applies and no mandatory consumer provision provides otherwise, the transfer of risk is governed by the applicable provisions of Swiss law and the agreed delivery conditions.
Mandatory consumer provisions applicable at the purchaser’s place of residence remain unaffected.
30. Inspection and Transport Damage
The purchaser should inspect the shipment promptly after delivery.
Visible transport damage should be:
- documented with photographs
- recorded with the delivery provider where possible
- reported promptly to Ugauga GmbH
- reported before the print is framed, altered, displayed, or transported further
The original packaging should be retained until the matter has been resolved.
Prompt reporting enables Ugauga GmbH to assess the damage and assert claims against the delivery or insurance provider.
Mandatory statutory rights remain unaffected.
31. Defects and Warranty
A suspected defect must be reported to Ugauga GmbH with sufficient details and supporting photographs.
Where a legally relevant defect exists, Ugauga GmbH may, subject to mandatory law:
- repair the Fine-Art Print
- replace or reproduce the Fine-Art Print
- reduce the purchase price
- refund the applicable amount
- provide another legally appropriate remedy
The appropriate solution will take account of the connected NFT, the physical print, any accompanying documentation, and the applicable law.
32. Warranty Exclusions
Subject to mandatory law, the following do not constitute defects:
- natural paper texture
- minor variations in fibre structure
- reasonable colour differences between digital displays and physical prints
- characteristics associated with fine-art printing
- insignificant dimensional tolerances
- characteristics expressly described on the product page
- damage caused after delivery
- improper framing or mounting
- unsuitable adhesives or framing materials
- exposure to excessive sunlight, moisture, heat, smoke, chemicals, or pollutants
- improper storage or handling
- alteration, restoration, or repair by third parties
- normal ageing of materials
The purchaser is responsible for appropriate handling, framing, display, and storage of the Fine-Art Print.
33. Withdrawal and Returns under Swiss Law
Swiss law does not provide a general statutory right of withdrawal for ordinary online purchases.
Unless Ugauga GmbH expressly grants a return or cancellation right for a particular product, confirmed orders are binding, subject to:
- mandatory statutory rights
- defects
- non-delivery
- delivery of an incorrect product
- another legally recognized cancellation ground
A voluntary return arrangement must be confirmed by Ugauga GmbH in writing before the product is returned.
34. Mandatory Foreign Consumer Rights
Purchasers residing in countries with mandatory distance-selling or consumer withdrawal rights retain those rights where the respective law applies.
Any mandatory withdrawal period, procedure, exception, information requirement, or model withdrawal form is governed by the applicable mandatory law.
A withdrawal right may be excluded or expire early where legally permitted, particularly in connection with:
- digital content supplied with prior express consent
- blockchain transactions or NFT transfers already executed
- goods made to the purchaser’s specifications
- clearly personalized goods
- other statutory exceptions
Nothing in these Terms and Conditions restricts mandatory consumer rights.
35. Connected Return of NFT and Fine-Art Print
The NFT and Fine-Art Print included in a shop package form connected components of the same transaction.
A cancellation, withdrawal, or refund may require:
- return of the Fine-Art Print
- return of any accompanying documentation
- transfer of the NFT to the wallet designated by Ugauga GmbH
- successful confirmation of the NFT return on the Ethereum Mainnet
The purchaser must not sell, transfer, encumber, or otherwise dispose of the NFT while a withdrawal, refund, chargeback, or contractual dispute is pending.
Where legally permitted, a refund may be withheld until all physical and digital components have been returned.
The allocation of Ethereum network fees for the return of an NFT is governed by mandatory law or the specific return agreement.
36. Relationship to Eggheads.World
The Fine-Art Print included with a Lucky Charm Egghead NFT shop package is directly connected to the purchased NFT.
Independent artworks created within Eggheads.World, including Single Edition and Limited Edition Fine-Art Prints, are separate artistic products.
Their specifications and conditions, including:
- editions and edition sizes
- numbering
- certificates
- provenance
- prices
- NFT transfers
- delivery
- payment
- returns
- artistic specifications
are governed by the terms published on Eggheads.World.
Part III: Website, Rights, and Project Documentation
37. Copyright and Protected Content
All content connected to the Lucky Charm Eggheads and Lucky-Charm-Eggheads.com is protected by applicable intellectual property law.
This includes:
- digital characters
- PixelDNA elements
- backgrounds
- accessories
- hair and hats
- eyes and glasses
- lips
- compositions
- Fine-Art Prints
- photographs
- texts
- stories
- videos
- animations
- designs
- databases
- source code
- logos
- trademarks
- website content
All rights not expressly granted remain reserved.
38. Trademarks and Project Names
Lucky Charm Eggheads, Eggheads.World, Ugauga®, associated logos, titles, and distinctive project identifiers may be protected as trademarks, company names, domain names, artwork titles, or other identifiers.
Commercial use or any use suggesting an official partnership, endorsement, licence, representation, or affiliation requires prior written permission.
39. Sharing Images of Acquired Works
Purchasers may photograph and share their lawfully acquired NFT or physical Fine-Art Print for personal, collection-related, editorial, and non-commercial purposes.
Where reasonably possible, the project and artist should be identified as:
Lucky Charm Eggheads / Eggheads.World by Ugauga
Commercial publication, advertising, merchandising, licensing, reproduction, and the sale of image reproductions require prior written permission.
40. Project Documentation
Ugauga GmbH may document:
- minted Lucky Charm Eggheads
- token identifiers
- public wallet addresses
- blockchain transactions
- physical Fine-Art Prints
- exhibitions
- transfers
- provenance information
- the artistic and historical development of the project
This documentation may be used for:
- catalogues raisonnés
- archives
- exhibitions
- publications
- websites
- research
- provenance records
- project communication
- historical documentation
Personal data is handled in accordance with the applicable Privacy Policy.
Part IV: Liability and User Responsibility
41. Website and Service Availability
Ugauga GmbH aims to operate the website, online shop, minting function, and related project infrastructure reliably.
Continuous, uninterrupted, or error-free availability is not guaranteed.
Services may be temporarily unavailable because of:
- maintenance
- technical updates
- security measures
- hosting interruptions
- internet disruptions
- third-party failures
- blockchain congestion
- wallet failures
- payment-service interruptions
- events beyond the reasonable control of Ugauga GmbH
42. External Services
The website and project may rely on independent external services, including:
- MetaMask
- Ethereum and its network participants
- blockchain gateways and node providers
- smart-contract infrastructure
- NFT marketplaces
- WooPayments
- Stripe and other payment partners
- banks and card networks
- hosting providers
- delivery and logistics providers
- Google Maps
- social media platforms
Ugauga GmbH does not control the availability, security, functionality, prices, terms, policies, or data-processing practices of independent third-party services.
The use of an external service may also be governed by the terms and privacy policy of that provider.
43. Limitation of Liability
Ugauga GmbH is liable in accordance with mandatory law.
To the extent permitted by law, liability is limited to direct damage caused intentionally or through gross negligence.
To the extent legally permitted, liability is excluded for:
- slight negligence
- indirect or consequential damage
- loss of profit
- loss of opportunity
- loss of data
- market-value changes
- exchange-rate losses
- blockchain-related value changes
- external marketplace activity
- loss of wallet access
- incorrect wallet addresses supplied by the purchaser
- failures of independent third-party services
These limitations do not apply where liability cannot legally be excluded or restricted.
44. User Responsibility
The user is responsible for:
- compatible hardware and software
- internet access
- wallet security
- verification of transactions and wallet addresses
- accurate contact, billing, and delivery information
- protection of account and payment information
- safe handling of NFTs and physical prints
- compliance with applicable local laws
- personal tax and reporting obligations
- assessing blockchain and marketplace risks
The website, smart contract, NFT, Fine-Art Print, and associated project content must not be used in connection with:
- unlawful activity
- fraud or deception
- money laundering
- sanctions evasion
- intellectual property infringement
- unauthorized commercial exploitation
- false claims of partnership or endorsement
45. Taxes and Reporting Obligations
Prices include or exclude taxes as indicated during checkout.
The purchaser is responsible for assessing and fulfilling personal tax, accounting, customs, declaration, and reporting obligations arising from:
- minting an NFT
- purchasing an NFT
- holding or transferring an NFT
- selling an NFT
- receiving ETH
- receiving the five-percent art-sale participation
- purchasing or importing a Fine-Art Print
- reselling the NFT or physical Fine-Art Print
Ugauga GmbH does not provide individual tax, legal, investment, or financial advice.
46. Force Majeure
Ugauga GmbH is not responsible for delays or failure to perform contractual obligations where performance is prevented or materially affected by circumstances beyond its reasonable control.
Such circumstances may include:
- natural events
- fire or flooding
- war or civil unrest
- epidemics or pandemics
- government measures
- strikes
- transport interruptions
- energy or telecommunications failures
- hosting or infrastructure failures
- blockchain disruptions
- cyberattacks
- shortages of materials
- failures of essential suppliers or service providers
Performance periods may be extended for the duration and consequences of the relevant event.
Part V: Final Provisions
47. Data Protection
Personal data is processed in accordance with the Privacy Policy published on Lucky-Charm-Eggheads.com.
Blockchain transactions are public, internationally distributed, and generally permanent.
The Privacy Policy provides further information about wallet data, WooPayments, hosting, Google Maps, server logs, analytics, and the rights of affected persons.
48. Amendments to These Terms and Conditions
Ugauga GmbH may update these Terms and Conditions to reflect:
- project developments
- new products or acquisition methods
- technical changes
- changes to blockchain, wallet, or payment infrastructure
- legal or regulatory requirements
- security considerations
- changes to operational procedures
The version displayed at the time of an order or minting transaction applies to that transaction.
Material changes affecting existing contractual rights will be communicated where legally required.
49. Communications
Contractual and project-related communications may be sent electronically to the email address or wallet-related contact information supplied by the purchaser.
The purchaser is responsible for keeping their contact information current and monitoring communications concerning orders, payments, NFT transfers, deliveries, and contractual matters.
General project announcements may also be published on Lucky-Charm-Eggheads.com or through official project channels.
50. Severability
If an individual provision of these Terms and Conditions is invalid, unenforceable, or incomplete, the remaining provisions remain effective.
The invalid, unenforceable, or incomplete provision shall be interpreted or replaced in accordance with applicable law and as closely as legally possible to its intended contractual and artistic purpose.
Mandatory consumer law remains unaffected.
51. No Waiver
A failure or delay by Ugauga GmbH to exercise a contractual or legal right does not constitute a waiver of that right.
The exercise of an individual right does not prevent the later exercise of that or another right.
52. Assignment and Transfer
The NFT holder may transfer the NFT through a valid blockchain transaction, subject to these Terms and Conditions.
Ownership of the physical Fine-Art Print may be transferred independently, although the artistic and intellectual property provisions continue to apply.
Other contractual claims against Ugauga GmbH may be assigned only with prior written consent unless mandatory law provides otherwise.
Ugauga GmbH may transfer contractual rights and obligations to a legal successor or affiliated company where mandatory rights of the purchaser are preserved.
53. Entire Agreement
These Terms and Conditions, the applicable product description, the checkout information, the Privacy Policy, and any individual written agreement between the parties form the contractual basis of the respective transaction.
Individual written agreements take precedence over conflicting provisions of these Terms and Conditions.
54. Applicable Law
These Terms and Conditions and the contractual relationship are governed by substantive Swiss law.
The conflict-of-law rules and the United Nations Convention on Contracts for the International Sale of Goods are excluded.
Mandatory consumer protection provisions applicable at the purchaser’s place of residence remain reserved.
55. Place of Jurisdiction
The place of jurisdiction is Zurich, Switzerland, to the extent legally permitted.
Mandatory places of jurisdiction applicable to consumers remain unaffected.
56. Contact
Questions concerning these Terms and Conditions may be sent to:
Ugauga GmbH
Zurich, Switzerland
Email: info@ugauga.ch
Version 4.1 – July 2026, Zurich